Saturday, May 12, 2012

Week 1: Ready, Set, Intern!

First the facts: I am interning at the Monroe County Public Library in the Adult and Teen Services Department. I will be mainly splitting my time between the reference desk, the AV desk, and assisting with programming. I will update this blog at least weekly, and perhaps more than that if something noteworthy occurs during a particular shift.

My internship began on May 8th with the first week mainly consisting of training and getting familiarized with the library. Some highlights include learning how to access the library intranet and email, learning how to use Polaris (the staff catalog software), and taking a tour of all the areas in the library. I still love seeing what goes on behind the scenes in libraries, even though I've worked there now, it continues to hold a bit of magic for me. I was especially intrigued by the automatic hold-pulling conveyor belt machine. It was much more high tech than I had been used to. At my former library, I was that machine, checking books in and sorting holds, so it was a bit disconcerting to see a machine doing the same sort of job I used to. I did notice there were still plenty of circulation clerks transporting those holds and sorting newly checked in items, so the machines still have a ways to go before they complete their take over.

Tip of the Week: Check 3 things everyday at the beginning of your shift, your email, the ATS blog, and the library calendar. This makes sure your personal, departmental, and general communication stays up-to-date.

Article Annotation and Abstract Area

Chalmers, Mardi, Theresa Liedtka, and Carol Bednar. "A Library Communication Audit For The Twenty-First Century." Portal: Libraries & The Academy 6.2 (2006): 185-195. Academic Search Premier. Web. 12 May 2012.

This study looked at the communication patterns and problems existing in a large academic library.The study was conducted by a staff task force which created an electronic questionnaire for all staff members to fill out. Focus groups addressed the problems discovered during the study and suggested solutions to improve communication channels within the library. These recommendations were approved by the library director and to be implemented within specific time frames over the next two years.

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